Shipping Policy

Shipping Information

Thank you for shopping with HONG KONG KHILET INTERNATIONAL TRADING CO., LIMITED.

We are committed to delivering your order safely and efficiently.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days
• Europe: 7–15 business days
• Canada: 8–18 business days
• Australia & New Zealand: 8–18 business days
• Other Countries: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Cost

Shipping fees are calculated at checkout based on your destination and selected shipping method.

We may offer free shipping on selected products or promotional campaigns.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email.

Please allow 24–72 hours for tracking information to become active.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: tigerjohn1987@outlook.com

We aim to respond within 24–48 business hours.